Global Manager - Core IT Platform Services overseeing the management, governance, and improvement of enterprise applications. Ensuring alignment with IT strategy and gategroup’s mission.
About the role
- Workplace Investigations Manager at UKRI supporting the delivery of investigations and ensuring compliance with policies. Engaging with stakeholders and managing a team of investigators.
Responsibilities
- Support the triage process, arrangements and record keeping for the complex case management meetings.
- Maintain the system and processes supporting the delivery of investigations in line with corporate expectations, legal and regulatory requirements, and best practice.
- Maintain scheduling of cases and investigators to ensure that investigations are delivered effectively and in time.
- Issue investigation reports, and advice and maintain records of actions arising from investigations
- Support the delivery of continuous improvement in operational processes, talent recruitment and development and service excellence to achieve best practice processes and outcomes for investigations.
- Support preparation and delivery of regular updates, reports, and professional guidance to stakeholders to support decision making.
Requirements
- Good GCSE, A Level passes, or equivalent qualifications. (S)
- Investigations training evidenced through professional training or work experience. (S)
- Experience of working in a busy team, organising and coordinating a diverse set of activities and people. (S&I)
- Experience that demonstrates ability to work appropriately with confidential and sensitive information. (S&I)
- Experience of building and maintaining effective working relationships with a range of stakeholders and colleagues. (S&I)
- Experience of working in complaints or customer handling role would be an advantage. (S&I)
Benefits
- An outstanding defined benefit pension scheme
- 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent)
- Employee discounts and offers on retail and leisure activities
- Employee assistance programme, providing confidential help and advice
- Flexible working options
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