Content Operations Manager ensuring effective content pipeline and team efficiency at a digital platform connecting healthcare professionals in Germany. Key role in managing quality and performance across content and marketing teams.
Responsibilities
Team & process management
Lead, coach and set priorities for the content team (Pflegia, Praxia, Werkia)
Build and continuously improve efficient content processes and workflows
Ensure a full, structured editorial calendar across all brands
Quality assurance
Review and approve creatives (copy, visuals, UGC, Reels, Carousels)
Maintain feedback loops with Content Managers, social & content creators and external service providers
Ensure consistent tone of voice, adherence to brand guidelines and uniform quality
Interface/stakeholder management
Work closely with the Performance team on requirements, timelines and creative needs
Collaborate with PR, editorial and social teams to deliver cross-channel content
Coordinate campaign assets (paid, social organic, website, PR)
Planning & structure
Own the end-to-end content pipeline and production planning
Resource planning, prioritization and schedule management
Support creator and agency management (UGC, video, designers)
Reporting & insights
Prepare monthly content reports for management (performance, output, highlights)
Derive learnings and implement process optimizations
Define and monitor quality metrics and efficiency KPIs
Requirements
Several years of professional experience (3–5+ years) in content management or social/content roles
Solid knowledge of content processes, including planning, review, approvals and editorial calendar creation
Experience in content production (e.g., copy, Reels, videos, ads, social media snippets)
Proven ability to collaborate with Performance Marketing and an understanding of data-driven content optimization
Experienced in coordinating team members, creators or freelancers
Strong cross-functional collaboration skills, especially with Social Media, PR and Performance teams
University degree in media, communications or a related field, or vocational training with more than 3 years of relevant professional experience
Benefits
Meaningful role with direct impact across healthcare professions
Responsibility for a growing content team and considerable creative freedom
Close collaboration with Marketing, PR, SEO & Performance
Flexible working model including remote work
Fast decision-making processes and a motivated team with a startup mentality
Regular team events and an open, appreciative culture
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