Business Process Senior Associate managing transactions and analysis for the Insurance Operations team. Requires data/BPO experience and basic MS office proficiency in a flexible work environment.
About the role
- Senior Associate for QSEO driving operational excellence and effective leadership engagement. Managing key projects and fostering a productive organizational culture in a multinational healthcare company.
Responsibilities
- Support budget reviews and financial stewardship for QSEO leadership, identifying trends and driving cost optimization.
- Monitor hiring alignment with budget.
- Oversee procurement processes, including PO management and invoice reconciliation.
- Document, track, and report on organizational metrics.
- Execute highly effective meetings, including agenda development, logistics, and monitor follow-up actions and escalations.
- Develop and deliver engaging communications, fostering a vibrant QSEO culture through recognition programs and internal communication.
- Manage key projects and track progress against organizational objectives, ensuring alignment with QSEO’s strategic goals, identifying potential risks, overlaps, and opportunities.
- Maintain and optimize digital collaboration platforms (SharePoint, Teams), enhancing team connectivity and knowledge sharing.
- Chair weekly administrative team meetings, providing mentorship and guidance.
- Support other talent development initiatives.
Requirements
- Bachelor's degree with at least 2 years of experience; OR a master's degree with 0+ years of experience; OR an associate's degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience
- Expertise in Microsoft Office and Pfizer systems
- Experience with digital collaboration tools (Ariba, Concur, SharePoint, Teams)
- Ability to work in a global fast-paced environment with a level of ambiguity
- Ability to build strong working relationships with peers across multiple departments
- Motivated to work independently and proactively, demonstrating strong organizational skills
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
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