Partner Operations Manager II managing vendor programs and lifecycle management at TD SYNNEX. Acting as primary contact for complex pricing and customer support while fostering vendor relationships.
About the role
- Senior Operations Supervisor overseeing daily activities of donor floor operations in plasma center. Responsible for supervising staff and ensuring compliance with regulatory standards.
Responsibilities
- Serves as acting leader in the absence of the Center Manager as assigned
- Maintains the ability to perform any/all tasks within the plasma center
- Oversee donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts
- Creates employee schedules to accommodate donor cycles
- Determines the adequacy and adjusts inventory levels of all goods and supplies necessary for the operation of the donor center
- Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity
- Learns and maintains thorough familiarity and compliance with all state and federal regulations
- Supervises donor selection, plasma collection, and all manufacturing records to maintain the highest production standards in accordance with regulations
Requirements
- High school diploma or GED
- Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
- CPR Certified
- Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
- Exceptional customer service skills
- Proficient in speaking and writing English, with legible handwriting
- Ability to understand, explain, and follow SOP’s and protocols
Benefits
- Medical
- Dental
- Vision
- PTO
- Up to 5% 401(K) match
- Tuition reimbursement
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