Hybrid Sales Operations Administrator

at Performance Technologies S.A.

• Job title: Sales Operations Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Athens, Greece

About the role

• Sales Operations Administrator providing essential support by preparing quotations and orders for customers in Greece. Collaborating with the Sales team to ensure operational excellence and customer satisfaction.

Responsibilities

• Respond promptly and proactively to customers and internal sales requests
• Process all sales-related activities efficiently, accurately, and within set deadlines
• Gather and validate pricing from vendors and suppliers to prepare quotations and renewals, negotiating discounts where needed
• Prepare customer proposals and contract renewals with precision and timeliness
• Track upcoming renewals and collaborate with the Sales team to ensure timely conversions to orders
• Maintain and update opportunities and customer data accurately in the CRM system
• Draft and review customer contracts in coordination with the company’s legal counsel
• Manage Deal Registrations through vendor portals to secure competitive pricing
• Build and maintain strong relationships with customers and partners to ensure satisfaction
• Collaborate effectively with cross-functional teams (Presales, Sales, Procurement, Accounting, Technical, and Finance) to resolve customer issues
• Maintain proper documentation of quotations and orders in SharePoint

Requirements

• Bachelor’s degree in business administration, Economics, or a related field
• 3+ years of experience in Sales Operations, Sales Support, or a similar administrative role (experience in the IT industry will be considered an asset)
• Excellent command of English, both written and verbal
• Proficient in MS Office (Excel, Word, PowerPoint) and experience with CRM systems (e.g. Salesforce, Microsoft Dynamics)
• Strong analytical and numerical skills with high attention to detail and accuracy
• Ability to prioritize, multitask, and manage time effectively in a fast-paced environment
• Excellent communication and interpersonal skills, with a customer-oriented approach
• Proactive, collaborative, and results-driven mindset