Trading Operations Engineer ensuring uptime and reliability of trading platforms at fintech Pepperstone. Supporting trading systems and driving infrastructure projects to enhance client experiences.
Responsibilities
Provide Tier 2 & 3 escalation and operational support across the business
Monitor trading systems, proxy servers, liquidity hubs and third-party applications
Configure MT4, MT5 and cTrader trading servers to meet business and regulatory needs
Ensure the continuous operation of all trading services
Troubleshoot system issues, manage upgrades and document processes
Monitor product pricing and resolve pricing issues efficiently
Complete daily operational tasks as required by the business and regulators
Collaborate with IT and external technology providers on trading infrastructure projects
Requirements
Bachelor’s degree in Computer Science, IT, Finance or related discipline
At least 1 year of experience in a similar analyst or operations role
Excellent communication skills
Hands-on experience with project management tools
Knowledge of Python and SQL (advantageous)
Flexibility with work hours, including weekends and shifts
Commitment to ongoing learning and living the Pepperstone values
Benefits
Competitive salary structure including company bonus scheme
Genuinely collaborative and friendly culture
Flexible and hybrid working
Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
Ongoing personal development & learning opportunities
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