Senior Project Officer leading process improvement initiatives in the Department of Transport and Planning. Focused on user-centred enhancements to HR functions and employee lifecycle processes.
Responsibilities
Leads the delivery and implementation of practical, user-centred improvements to people processes across the employee lifecycle.
Focuses on simplifying systems, policies and guidance to improve efficiency, data quality and employee and manager experience.
Applies structured process improvement and service design approaches to embed sustainable change.
Requirements
Demonstrated experience in process improvement, service design or continuous improvement, ideally within human resources or corporate services environments.
Sound understanding of employee lifecycle processes and HR service delivery.
Experience reviewing and improving policies, procedures or guidance materials.
Tertiary qualifications in human resources, business, public administration or a related field are desirable.
Benefits
Opportunity to contribute to creating thriving places and connected communities for all Victorians
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