Benefits Consultant responsible for driving new business growth and providing consultative support. Partnering with employers to manage competitive employee benefits programs and ensure client satisfaction.
Responsibilities
Identify, pursue, and close new business opportunities through cold calling, lead generation, networking, and referral channels.
Maintain accountability for revenue and profitability across assigned client accounts and project work.
Identify and pursue opportunities for growth within the existing client base through multi-product cross-selling and the development of innovative, value-driven solutions.
Actively participate in prospecting and securing new clients through competitive bid platforms, strategic networking, and referrals.
Hold overall responsibility for managing and retaining a portfolio of clients on a profitable basis.
Provide tailored insights and strategic advice that align with each client’s unique needs.
Lead all aspects of service delivery, including financial management, plan design, pricing strategies, trend analysis, renewal negotiations, and benchmarking.
Develop and execute strategies to enhance client satisfaction, strengthen relationships, and support long-term retention.
Build and maintain strong relationships with key client contacts, including decision-makers and plan administrators.
Effectively manage client expectations and address issues or concerns with professionalism and urgency.
Develop annual client service plans that demonstrate value, support business goals, and ensure alignment with expectations and priorities.
Represent People Corporation as a credible, trusted ambassador in the market.
Build and sustain strong relationships with suppliers and partners to support a competitive, high-quality client experience.
Provide mentorship and coaching to technical, analytical, and service team members.
Build and maintain collaborative relationships with colleagues across shared services, practice areas, and other internal teams to support seamless client delivery.
Engage in ongoing professional development to maintain an advanced understanding of employee benefits legal legislation environment as well as administrative and claims practices.
Participate in industry conferences, seminars, and related events to promote services and stay current with emerging trends and developments within the benefits industry.
Maintain expert-level knowledge of the full suite of People Corporation products and services.
Requirements
At least 5 years of progressive, client-facing or consulting experience in group benefits, delivering strategic and innovative solutions to complex benefits challenges.
In-depth expertise in the group benefits landscape, including funding models and flexible benefits programs.
Strong analytical and mathematical abilities, paired with excellent strategic planning, communication, presentation, and active listening skills.
Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong personal persuasion skills, competitive, confident, and constructively assertive in approach.
Highly coachable, with a positive attitude and a collaborative mindset; able to work effectively with both internal and external stakeholders.
Insightful, solutions-driven and results-focused, with strong problem-solving capabilities.
Proven ability to meet deadlines and deliver high-quality outputs on time.
Proficient and comfortable using multi-channel technologies.
Possession of a valid driver’s license and reliable vehicle.
Willingness to travel as needed.
Benefits
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
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