Solution Consultant ensuring successful implementations and technical support for ECCOX products. Collaborating with both clients and internal teams for software optimization and training.
KC
Hybrid Business Consultant II
Posted 1 hour ago
About the role
- Business Consultant ensuring KPIs and supporting franchise operations at Grupo CRM in Porto Alegre. Collaborating with franchisees to enhance communication and operational standards.
Responsibilities
- Ensure the achievement of performance KPIs for your portfolio
- Ensure clear and effective communication between franchisees and the franchisor
- Ensure the franchisor's execution standards are maintained
- Implement and ensure execution of action plans to improve results
- Identify operational improvements
- Determine appropriate staffing levels for store teams
- Plan and deliver training for store teams
- Conduct product mix analyses
- Promote local marketing initiatives
- Conduct competitor analyses
- Identify expansion opportunities
- Participate in monitoring the new store opening process
- Serve as the primary point of contact between franchisees and the franchisor
- Monitor Customer Service (SAC)
Requirements
- Bachelor's degree in Business Administration, Marketing, or related fields
- Proficient with Microsoft Office: advanced Excel and PowerPoint
- Experience with Business Intelligence tools is desirable
- Strong verbal and written communication skills
- Ability to analyze performance data
- Leadership experience with the ability to motivate and coach teams
- Certifications in business management or franchising are a plus
- Proven experience in business consulting or sales management roles
Benefits
- Transportation allowance
- Meal allowance
- Food allowance
- Health insurance
- Life insurance
- Pharmacy benefit
- Employee discounts on products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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