Consumer Strategy & Operations Manager at Upside overseeing operational excellence across consumer marketing initiatives and driving strategic priorities to actionable plans.
About the role
- Strategy & Operations Associate at Apex managing complex scheduling, travel logistics, and supporting strategic initiatives across technology leaders. Collaborating cross-functionally to execute and track corporate goals with operational dashboards.
Responsibilities
- Manage and schedule appointments, including calendar management for multiple senior technology leaders ensuring efficient scheduling and organization of meetings, forums, and events.
- Schedule and coordinate all aspects of travel, including flights, accommodations, and itineraries, ensuring seamless travel experiences.
- Handle the processing and management of expense reports with attention to accuracy and timeliness.
- Assist in the planning and execution of corporate and departmental events, providing support in logistical arrangements, content gathering, and execution.
- Assist the executives in establishing priorities, managing time effectively to ensure focus on critical tasks.
- Collaborate with cross-functional teams to execute strategic initiatives and special projects assigned by senior management.
- Track and report on the progress of strategic initiatives against corporate goals and milestones.
- Conduct quantitative and qualitative analysis to support business strategy development including market analysis, competitive landscape, and internal performance metrics.
- Help design, refine, and oversee the processes that support the business operations, optimizing for effectiveness and scale.
- Partner with operational leads to identify bottlenecks, propose improvements, and implementing scalable solutions.
- Develop and maintain operational dashboards to monitor key performance indicators and operational metrics.
- Act as a liaison between Strategy & Operations and other departments to ensure alignment on objectives and target outcomes.
- Prepare and present insightful and detailed reports and presentations for senior stakeholders and team meetings.
- Drive ongoing communications related to strategic initiatives, fostering a collaborative team environment across the company.
- Manage data collection, analysis, and integrity operations, utilizing data tools to extract insights.
- Translate data insights into actionable recommendations for both tactical and strategic adjustments.
Requirements
- Bachelor’s degree (or equivalent work experience) required
- 2+ years of experience in a strategy or operations role within a corporate setting.
- Proven track record of managing projects from inception to execution with measurable outcomes.
- Experience with process improvement methodologies such as Lean, Six Sigma, or TQM.
- Excellent communication skills, capable of clearly articulating complex ideas for diverse audiences including technical and non-technical stakeholders.
- Highly adaptable and capable of managing multiple priorities in a fast-paced environment.
- Detail-oriented with a focus on quality and accuracy in all outputs.
- Strong interpersonal skills, with an ability to build relationships and work collaboratively across various organizational levels
- Strong analytical and problem-solving skills, with a proven ability to use data to inform strategic decisions.
- Advanced skills in Excel and other analytical software (Tableau, SQL, etc.).
- Basic knowledge of financial modeling techniques and cost/benefit analysis.
Benefits
- healthcare benefits (medical, dental and vision, EAP)
- competitive PTO
- 401k match
- parental leave
- HSA contribution match
- paid subscription to the Calm app
- generous external learning and tuition reimbursement benefits
Job title
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Degree requirement
Tech skills
Location requirements
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