Hybrid Data Center Operations Manager

at Mistral AI

• Job title: Data Center Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Borlange, Sweden

About the role

• Data Center Operations Manager leading operations and teams for Mistral’s AI infrastructure in Borlänge, Sweden. Responsible for ensuring operational excellence and security at the data center.

Responsibilities

• Lead the operational management of Mistral’s data center in Borlänge, overseeing build-out, day-to-day operations, and scalability to support our AI infrastructure.
• Hire and manage a local team of hardware engineers to support operations, maintenance, and troubleshooting.
• Oversee hardware deployment, upgrades, and decommissioning, ensuring alignment with Mistral’s infrastructure goals.
• Monitor and enforce Service Level Agreements (SLAs) with data center providers and subcontractors.
• Manage incidents and request tickets, ensuring timely resolution and clear communication with stakeholders.
• Ensure adherence to security protocols, contractual obligations, and regulatory requirements at the data center.
• Provide regular updates to internal teams and external partners on operational status, risks, and improvements.
• Establish processes and best practices for data center operations, ensuring high availability and performance.
• Manage local contracts with DC providers and OEM.

Requirements

• Degree in Computer Science, Electrical/Mechanical Engineering, or related field, or equivalent experience, with a strong understanding of data center technical requirements and operations.
• Proven track record in data center operations, hardware management, or infrastructure support, preferably in HPC or cloud environments.
• Proven experience in recruiting, mentoring, and scaling a technical operations team from a greenfield deployment.
• Experience managing large-scale infrastructure projects, including build-outs, migrations, or upgrades.
• Strong ability to coordinate and lead vendors, contractors, and internal teams, including review, escalation, and contractual engagement.
• Comfortable with contract negotiation and management.
• Hands-on troubleshooting skills and ability to work and lead in critical situations and aggressive timelines.
• Knowledge of data center security standards (physical and digital) and compliance requirements.
• Language Skills: Fluency in English and Swedish is a plus.

Benefits

• Impact: Play a pivotal role in scaling Mistral’s cutting-edge AI infrastructure.
• Growth: Opportunity to shape data center operations from the ground up in a high-growth startup environment.
• Collaboration: Work with a talented, cross-functional team passionate about AI and technology.
• Flexibility: Competitive compensation, benefits, and the chance to contribute to revolutionary projects.