Technical Services Manager leading Technical Services team to support pre - and post - sale activities at Ironclad. Responsible for demo engineering, proposal responses, and product expertise.
About the role
- Technical Account Manager at PayPal strengthening customer relationships and improving payment solutions. Driving outcomes globally through collaboration with Technical Support, Sales, and Engineering.
Responsibilities
- Manage and close deals from a technical and operational requirements perspective
- Partner with Enterprise merchants through discovery and consulting sessions
- Implement product demos and proof of concepts
- Diagram systems connections and flow of data
- Advocate for customer needs to overcome adoption blockers
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- Diagnose issues with APIs, SDKs, payment flows, and latency
- Communicate major technical issues to merchants
- Consult with merchants and internal teams on integration best practices
- German Fluency/French Fluency is preferred.
Benefits
- flexible work environment
- employee shares options
- health and life insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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