Technical Account Manager providing technical support and product knowledge to clients in electronics industry. Building strategic relationships and ensuring customer satisfaction with integrated solutions.
About the role
- Technical Relationship Manager consulting with clients on utilizing Aladdin for their financial needs. Engaging with client teams to optimize product use and achieve strategic goals.
Responsibilities
- Own relationships with client teams and help them use Aladdin to achieve their firm’s goals
- Able to map Aladdin Product vision across a client’s business / strategic initiative and articulate the value
- Understand clients’ Aladdin adoption and develop a strategy for approaching clients on product & harvesting opportunities
- Acts as a consultative partner to senior client stakeholders, providing product insights
- Demonstrates strong segment and industry knowledge; accountable for multiple user segments / clients
- Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment
- Keep updated on regulatory and operational industry trends
- Engage with clients to define key strategic and tactical initiatives
- Navigates across the firm to drive successful outcomes
Requirements
- 2+ years of work experience in the financial services industry
- Strong understanding of FinTech and the investment lifecycle
- Working understanding of public / private markets
- Familiarity with buy-side investment management workflows such as trading, operations, and compliance
- OR Experience advising clients on portfolio analysis, portfolio optimization, risk decomposition, and performance attribution
- Outstanding communication and presentation skills
- Ambitious approach to large, complex projects
- Self-starter who enjoys a fast-paced, high-intensity environment
Benefits
- healthcare
- leave benefits
- retirement benefits
- annual discretionary bonus
- Flexible Time Off (FTO)
Job title
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