Technical Account Manager at Harvey providing expert technical support for enterprise clients to resolve complex issues effectively.
About the role
- Technical Account Manager providing technical support and product knowledge to clients in electronics industry. Building strategic relationships and ensuring customer satisfaction with integrated solutions.
Responsibilities
- Act as the primary technical liaison between our company and 40 customers
- Provide in-depth product knowledge and technical support
- Develop strategic relationships and align customer and business goals
- Conduct regular business reviews with assigned accounts
- Perform critical customer analysis
Requirements
- Proven track record in managing client relationships and ensuring customer satisfaction
- Minimum of 5+ years experience
- Proficiency in electronic components, systems, and industry standards
- Ability to identify customer needs
- Strong communication skills
Benefits
- Private Medical Insurance
- 22 days of annual leave plus bank holidays
- Flexible home working
- LinkedIn Learning license
- Meal vouchers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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