Technical Relationship Manager consulting with clients on utilizing Aladdin for their financial needs. Engaging with client teams to optimize product use and achieve strategic goals.
About the role
- Technical Account Manager managing post sales processes for enterprise-level customers at Qualys. Delivering technical support and identifying business opportunities in the security and compliance space.
Responsibilities
- Actively driving and managing the post sales process with Enterprise-level customers
- Articulate the company's technology and product positioning to both business and technical users
- Identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
- Provide product and technical support for assigned accounts
- Identify and develop potential new business opportunities
- Convey customer requirements to Product Management, Marketing and Engineering teams
- Provide functional and technical support to customers
- Respond to customer questions on technical and business related issues
- Deliver high-level and detailed sales presentations
- Responsible for attending conferences, seminars, etc.
Requirements
- 5-7 years relevant experience
- Bachelor degree or equivalent experience
- Strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
- Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
- Strong presentation skills
- Ability to communicate professionally in response to emails, RFPs and when submitting reports
- Comfortable interacting at all levels within customer organizations
- Organized and analytical
- Ability to eliminate sales obstacles through creative and adaptive approaches.
- Excellent written and oral communication skills
- Able to travel throughout sales territory (Midwest / central states).
Benefits
- Equal Opportunity Employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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