Client Support Specialist providing direct support to healthcare clients in the financial experience. Leading operational changes, project planning, and ensuring clear communication with stakeholders.
About the role
- AP/AR Support Specialist providing daily support for Accounts Payable and Receivable functions. Collaborating with vendors and clients to ensure accuracy and compliance in Vilnius, Lithuania.
Responsibilities
- The AP/AR Support Specialist provides daily support to the Accounts Payable and Accounts Receivable functions across multiple entities.
- Assists with invoice entry, payment processing, billing, collections outreach, reconciliations, and resolving account issues.
- Works closely with vendors, clients, and internal teams to ensure accuracy, timely follow-up, and compliance with company financial policies.
- Process vendor invoices, ensuring proper coding, documentation, and approval routing.
- Support weekly and monthly payment runs, including ACH, check, and virtual card payments.
- Conduct collections outreach and follow-up on past-due invoices, documenting all activity.
- Perform recurring reconciliations, including AP/AR aging reports and statement matching.
- Provide exceptional internal and external customer service, ensuring timely issue resolution.
Requirements
- Associate’s degree or equivalent from a two-year college or technical school; or a minimum of 2 years’ experience in AP, AR, or general accounting experience.
- Experience managing up to 1500 invoices per month and ensuring accuracy in GL accounts/classes coding.
- Proficient in written and verbal communication.
- Proficient in Microsoft Office Suite, QuickBooks, Bill.com, and other accounting systems.
- High level of accuracy, efficiency, detail, and accountability.
- Strong skills in using and understanding the flow of transactions in an integrated and automated accounting system.
- Read, analyze and interpret business, professional, technical or governmental documents.
- Write reports, business correspondence and procedure manuals.
- Effectively present information and respond to questions from managers, customers and the public.
- Ability to maintain confidentiality and exercise extreme discretion.
- Excellent problem-solving/judgment skills, and a high level of attention to detail and accuracy.
- Strong organizational skills.
- Ability to handle and prioritize multiple tasks and meet all deadlines.
- People-oriented and results-driven.
- Excellent active listening and presentation skills.
Benefits
- Work with a team of curious, kind, and driven humans.
- Hybrid work setup (because flexibility matters) - up to 3 days remote.
- Free parking at the office.
- Snacks, coffee, and good vibes always stocked.
- Private health insurance.
- Space to grow, experiment, and make a real impact.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Junior Customer Service Representative at ZURU, an international toy company providing customer support and managing order processes.
Sales Support Specialist at AirLife facilitating the sales process and supporting product managers. Engaging with various stakeholders while developing product knowledge.
Customer Service Representative responsibilities include managing inquiries via phone, email, and chat in a fun - forward culture. Requires experience in customer service, particularly in call center environments.
Customer Service Representative coordinating client requests and proposals for Vomela Companies. Responsible for documentation, order processing, and customer interactions across various business units.
Customer Care Representative handling day - to - day customer queries and administrative activities for Pinnacle Propane in Oklahoma City. Requires effective communication and proficiency in Microsoft Office.
Customer Service Representative handling client orders, ensuring product availability, and providing administrative support in Montréal, Canada. Requires bilingualism in French and English.
Customer Service Representative managing inquiries related to digital solutions at ALEX & GROSS. Collaborating with teams to enhance customer satisfaction with SAP, IBM, and Telekom.
German Speaking Customer Service Representative handling customer inquiries in Yerevan. Engaging with customers through various channels and maintaining customer data for a global company.
German Speaking Customer Service Representative assisting customers at Teleperformance in Yerevan. Handling inquiries and maintaining customer data with a focus on service excellence.