Project Engineer delivering Telecoms and Operations Systems solutions for Queensland Rail in Brisbane. Engineering and business support for the Logan Gold Coast project and collaboration with the Alliance team.
PC
Onsite Traffic Operations Center Technician, Level 1
Posted 2 hours ago
About the role
- Traffic Operations Center Technician monitoring and communicating real-time traffic conditions for the Pennsylvania Turnpike Commission. Handling customer assistance, emergency dispatching, and resource management for internal and external stakeholders.
Responsibilities
- Communicates with customers, staff, 911 centers, media and external agencies by phone, radio or electronically to identify needs for assistance along the PTC highway and other locations that could impact PTC traffic.
- Provides customer service by telephone and various electronic information systems and programs.
- Assists with activating traveler alerts and advisories by communicating the needs of the PTC.
- Dispatches service and emergency resources for incidents and events including but not limited to police, fire and rescue, medical services, safety patrol, wrecker services, hazardous material response, various departments, etc.
- Notifies external agencies of PTC resource needs.
- Documents and updates all activities and resources for each reported incident through the Traffic Management Tracking System.
- Receives updates and communication from both emergency and non-emergency units to ensure the safety and security of the highway.
- Identifies incidents and issues impacting PTC operations by monitoring traffic flow feeds, crowdsourced information, closed-circuit television (CCTV) and other technology.
- Notifies key personnel of significant and unusual incidents, weather conditions and real-time system issues that could adversely impact the PTC’s operations in accordance with documented emergency procedures.
- Processes emergency alarms received from automated alarms and other computerized systems from various PTC facilities.
- Conducts inquiries for license plate registrations and driver’s licenses for Pennsylvania State Police through the Pennsylvania electronic communications database.
- Transmits information to law enforcement personnel for the apprehension of suspects.
- Obtains hazardous material information from incidents and communicates to responders and affiliated agencies.
- Monitors weather conditions through weather service alerts, national weather service reports, maintenance reports, roadway weather information systems and other various tools.
Requirements
- High school diploma or equivalent certification.
- One (1) year of experience in an emergency dispatch center handling communications, emergency calls or radio dispatches.
- Must obtain an Emergency Telecommunication Course (ETC) certification by the end of their trial period (current employees) or probationary period (new hires).
- Must acquire and maintain a valid Commonwealth Law Enforcement Assistance Network/National Crime Information Center (CLEAN/NCIC) certification within ninety (90) days.
- Must demonstrate the ability to type a minimum of 30 wpm on a PTC administrated test.
- Must have and maintain a clean criminal history record and appropriate security clearances.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Behavioral Program Specialist at Florida State Hospital, focusing on competency restoration and psychiatric rehabilitation services. Requires collaboration and effective behavioral assessment skills.
Operations & Management Consultant Manager overseeing child welfare programs and managing staff within the Department of Children and Families. Focusing on collaborative work and improving operational effectiveness.
Senior Analyst in Carving Operations managing territory planning and operational dashboards at Salesforce. Collaborating with cross - functional teams to ensure data precision and operational efficiency.
Manager leading athlete operations for Athletes Unlimited Softball League Regular Season. Overseeing logistics, support, and communications to deliver exceptional athlete experiences.
Facilities Specialist at Lear Corporation managing industrial projects in Pacheco, Argentina. Overseeing budget and compliance for infrastructure and services.
Analista de operações de câmbio júnior no Sicredi, responsável por atender cooperativas e associados. Dar suporte em produtos e demandas cambiais com a equipe interna.
Support Analyst role for Sicredi's insurance pre - sales team, focusing on technical assistance and product solutions. Involves interaction with cooperatives and analysis of agricultural insurance opportunities.
Commercial Operations Specialist ensuring operational excellence and commercial effectiveness for Home Appliances at Public Group. Collaborating with various teams to optimize performance and execution.
Assistant Manager driving improvements in retail operations for adidas. Collaborating on systems to enhance store team efficiency.