Employer Brand Manager responsible for building Headway's employer brand for talent in Ukraine and beyond. Driving strategic initiatives, managing campaigns, and evolving communication channels within the Communications Team.
About the role
- Brand Manager overseeing fulfillment partners while leveraging Pattern’s logistics solutions. Managing operations and optimizing workflows in a rapidly growing ecommerce environment.
Responsibilities
- Manage a team of Brand Managers
- Serve as the primary liaison between customers and Pattern’s logistics teams to ensure seamless fulfillment operations.
- Oversees the onboarding of new partners into Pattern’s 3PL systems across multiple online retail platforms, including Amazon, Walmart, and Shopify.
- Develops business plans focused on increasing operational efficiencies and maximizing account potential through logistics excellence.
- Designs and implements new processes and systems to support business growth and streamline the movement of goods.
- Works closely with company leadership and logistics leads to enhance Pattern’s 3PL offerings and maintain high service standards.
- Handles and resolves complex requests from 3PL business partners in a professional manner.
- Monitors account health with a focus on inventory flow, shipping accuracy, and fulfillment speed.
- Gathers and organizes logistics data to provide partners with actionable insights into their supply chain performance.
- Identifies opportunities to scale partner businesses by leveraging Pattern’s distribution network.
- Ensures all partner communications and reporting consistently meet the highest ethical and professional standards.
Requirements
- Experience managing a team.
- Bachelor’s degree in Supply Chain Management, Business, Marketing, or a related field.
- Strong working knowledge of Microsoft Excel and Google Drive for data analysis and reporting.
- Excellent verbal and written communication skills for managing high-stakes partner relationships.
- Self-driven, organized, and proactive, with a high level of attention to detail.
- Willingness to travel out of state on occasion for partner or warehouse visits.
- Previous experience in a 3PL or high-stakes logistics environment (Preferred).
- Experience with Amazon (FBA/FBM) and other marketplace fulfillment requirements (Preferred).
- Background in process improvement or supply chain optimization (Preferred).
Benefits
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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