Customer Service Representative assisting customers at U - Haul centers with U - Haul products and services. Using technology to manage rentals and educate customers.
About the role
- Join a digital services provider as a Customer Service Representative assisting Flemish-speaking clients. Provide exceptional support through phone, email, and chat interactions in a hybrid work environment.
Responsibilities
- Provide exceptional customer support to Flemish-speaking clients through phone, email, and live chat.
- Address customer inquiries and resolve issues effectively to enhance overall satisfaction.
- Maintain a courteous and professional demeanor in all interactions.
- Document customer interactions accurately to help improve service delivery.
- Collaborate with team members to achieve collective goals and improve customer experience.
- Participate in ongoing training to stay updated on products and best practices.
Requirements
- Fluency in Flemish (both written and spoken) is essential.
- Passion for delivering excellent customer service and support.
- Previous experience in customer service or technical support is advantageous but not required.
- Strong communication and interpersonal skills.
- Ability to work independently while being part of a collaborative team.
- Proactive and positive approach to problem-solving.
- Eagerness to learn and grow within a supportive and innovative environment!
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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