ERP Support Specialist supporting Microsoft Dynamics 365 Finance & Operations for a leading Nordic data center company. Engaging with diverse stakeholders across regions to ensure system stability and improve processes.
PR
Hybrid Customer Support, Flemish Speaking
Posted 2 months ago
About the role
- Customer Support representative assisting Flemish-speaking clients in Bulgaria's telecommunications. Delivering exceptional service while helping customers navigate products and services.
Responsibilities
- Deliver outstanding customer support to Flemish-speaking clients through various communication channels.
- Assist customers with inquiries about telecommunications products and services, resolving issues efficiently.
- Maintain accurate records of customer interactions and feedback in our CRM system.
- Collaborate with team members to achieve service objectives and enhance customer satisfaction.
- Participate in ongoing training to keep up with industry trends and improve service delivery.
Requirements
- Fluency in Flemish (written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Previous experience in customer support, especially within telecommunications, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive and positive team player.
- Strong analytical and problem-solving abilities.
- Willingness to relocate to Bulgaria and experience a new culture!
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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