Support Specialist providing exceptional B2B customer experience for B2Tech's clients. Collaborating with teams to resolve queries and improve customer satisfaction using technical knowledge.
PR
Hybrid Customer Care Agent, Dutch Speaking
Posted 2 months ago
About the role
- Customer Care Agent role in Bulgaria assisting Dutch-speaking customers with digital services. Addressing inquiries, troubleshooting issues, and providing excellent support while growing your career.
Responsibilities
- Act as the primary point of contact for Dutch-speaking customers.
- Help customers navigate digital services.
- Address customer inquiries and troubleshoot issues.
- Provide top-tier support to ensure a seamless customer journey.
- Communicate effectively to enhance customer satisfaction and loyalty.
- Collaborate with the team and work independently as needed.
Requirements
- Fluency in Dutch (spoken and written) is crucial. Please ensure your nationality and native language are highlighted in your C.V. and/or Cover Letter.
- Previous experience in customer service, preferably in a digital environment.
- Strong communication and interpersonal skills.
- Problem-solving mindset and a dedication to customer satisfaction.
- Ability to work collaboratively in a team and independently.
- Familiarity with various digital communication tools and platforms is a plus.
- Enthusiasm for technology and digital services.
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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