Partnerships Intern supporting community engagement efforts at International Justice Mission. Involves training opportunities and relationship building within local churches and organizations.
About the role
- Collections Account Representative handling inbound/outbound calls and negotiating payment solutions. Analyzing financial situations and ensuring quality compliance in the Houston, TX area.
Responsibilities
- Handle inbound/outbound calls with empathy and confidence
- Analyze financial situations and offer tailored solutions
- Negotiate payment plans, settlements, and full repayments
- Stay sharp with quality and FDCPA compliance
- Keep accurate records and collaborate with team leads
- Engage with your team on camera during shifts
Requirements
- High school diploma or GED
- Strong communication skills — assertive, clear, and professional
- Critical thinking + active listening = your superpowers
- Comfort with basic math (yes, you’ll be working with percentages!)
- Collections, sales, or call center experience? That’s a plus!
- Basic computer skills & reliable high-speed internet
Benefits
- 100% Remote in Jacksonville – We supply the gear, you bring the energy
- Career development + promotion potential
- Full benefits (Medical, Dental, Vision, 401k)
- Paid Sick Time, Vacation Time, and 8 paid holidays
- Performance-based monthly bonus opportunities
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