Account Manager responsible for servicing key clients in Commercial Real Estate at Green Street. Involves renewals, training, and strategy development for revenue growth.
About the role
- Remote Account Manager supporting Agilent's sales efforts in analytical technologies. Engage in business development and manage customer relationships in a hybrid work model from Vienna.
Responsibilities
- Identify and develop sales opportunities with both new customers (business development) and existing customers (up-sell/cross-sell).
- Drive tech refresh campaigns in collaboration with the field Account Management Team.
- Support and coordinate the full sales cycle, from pre-sales through to delivery, installation, and setup.
- Manage complex and technical discussions with customers while liaising daily with internal and external stakeholders.
- Work closely with designated Field Account Managers, handling transactional business for their accounts, including quoting, order entry, and related administration.
- Take ownership of customer issues and resolve them in coordination with internal stakeholders.
Requirements
- Laboratory Technician Certificate or university degree in a science field (e.g. chemistry, analytical chemistry, biochemistry, biotechnology, or similar).
- Relevant hands-on experience with analytical techniques like Chromatography (LC, GC), MS, Spectroscopy, or Cell Analysis and a solid understanding of customer workflows and applications in a similar role or as an end user.
- Commercial or retail experience is advantageous.
- Strong desire to learn and continuously develop both technical and soft skills, with a focused, self-motivated approach to work.
- Proactive, logical problem-solver with close attention to detail.
- Excellent communication skills and a strong commitment to delivering outstanding customer experience; proven ability to build strong relationships with customers and colleagues.
- Excellent written and verbal communication skills in German are essential, and English fluent.
Benefits
- Motivated Teams: Collaborate with highly motivated teams and take on exciting responsibilities.
- Challenging Projects: Engage in dynamic, collaborative projects.
- Development Opportunities: Benefit from diverse opportunities for professional growth.
- Corporate Culture: Be part of an exceptional corporate culture.
- Work-Life Balance: Enjoy a good work-life balance.
- Competitive Compensation and Benefits: Receive a competitive compensation and benefits package.
- Hybrid Work: Work in a hybrid model (3 days in the office, 2 days from home).
- Permanent Contract: Secure a permanent contract with a fast-growing global company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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