Hybrid Delivery Manager

at ParentPay

• Job title: Delivery Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Pune, India

About the role

• Delivery Manager at ParentPay Group overseeing project management to enhance education technology solutions. Leading teams in Pune, India, with a focus on agile methodologies and stakeholder engagement.

Responsibilities

• Manage and ensure the progress of project work, "continuous flow" and adherence to team commitments
• Create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources required.
• Embrace flexibility in requirements change to maximize stakeholder value whilst balancing management of delivery and expectations of required objectives within the impact of the change.
• Map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating risks when possible.
• Identify, analyze, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management.
• Steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honest.
• Guide and champion lean and agile principles for achieving quality, adaptability, speed & alignment.
• Enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding results.
• Lead by example, serving the needs of the team by serving its team members and helping people develop and perform as highly as possible.
• Solicit and engage with feedback on a continuous basis, having timely, actionable and meaningful conversations about performance.

Requirements

• An inspired sense of shared purpose within the project team
• A defined roadmap and well understood success criteria aligned to delivery needs
• Consistent transparent, and accessible communications to all stakeholders internal and external
• Realistic and regular expectation setting and negotiation
• Risk mitigation
• People support and growth
• Creation of deployment systems/processes to reduce-friction-with external dependencies
• Reduced cycle time of stories from grooming through deployment
• Clear escalation paths for issue management through project stakeholders
• Clear “definition of done”
• Continuous team reflection and improvement.
• Creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performant.