Resource Manager driving operational excellence across the EMEA agency for a digital marketing firm. Ensuring resource levels are appropriate and optimizing resource management strategies for client needs.
About the role
- Delivery Manager at ParentPay Group overseeing project management to enhance education technology solutions. Leading teams in Pune, India, with a focus on agile methodologies and stakeholder engagement.
Responsibilities
- Manage and ensure the progress of project work, "continuous flow" and adherence to team commitments
- Create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources required.
- Embrace flexibility in requirements change to maximize stakeholder value whilst balancing management of delivery and expectations of required objectives within the impact of the change.
- Map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating risks when possible.
- Identify, analyze, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management.
- Steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honest.
- Guide and champion lean and agile principles for achieving quality, adaptability, speed & alignment.
- Enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding results.
- Lead by example, serving the needs of the team by serving its team members and helping people develop and perform as highly as possible.
- Solicit and engage with feedback on a continuous basis, having timely, actionable and meaningful conversations about performance.
Requirements
- An inspired sense of shared purpose within the project team
- A defined roadmap and well understood success criteria aligned to delivery needs
- Consistent transparent, and accessible communications to all stakeholders internal and external
- Realistic and regular expectation setting and negotiation
- Risk mitigation
- People support and growth
- Creation of deployment systems/processes to reduce-friction-with external dependencies
- Reduced cycle time of stories from grooming through deployment
- Clear escalation paths for issue management through project stakeholders
- Clear “definition of done”
- Continuous team reflection and improvement.
- Creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performant.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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