Hybrid Product Delivery Manager

at Digital Realty

• Job title: Product Delivery Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Firewalls
• Location requirements: Hybrid, Dallas, United States

About the role

• IT Delivery Project Manager overseeing the delivery of engineering work and equipment installation. Working with various teams for infrastructure projects in data centers across multiple locations.

Responsibilities

• On behalf of the IT Infrastructure Department, the Global IT Delivery takes care of the delivery of equipment and engineering work at location in a timely and cost-efficient manner.
• Global IT Delivery defines and deploys an end-to-end process, starting with the annual planning of activities until the completion of the installation at location.
• Global IT Delivery pre-selects vendors to do pre-defined installation activities with pre-selected equipment based on the global architecture standards defined by the Engineering departments.
• Processing orders on behalf of DE&C or the IT Infrastructure departments.
• Align on any issues between requester and vendor (planning, availability of equipment, availability at location, etc.).
• Oversee the quality of the execution of the activities ordered.

Requirements

• Strong knowledge of enterprise network infrastructure including routers, switches, firewalls, load balancers, and storage systems.
• Proven experience with Project Management
• Experience overseeing data center hardware deployments, upgrades, and lifecycle management.
• Familiarity with infrastructure procurement processes including RFP preparation, vendor evaluation, and contract management.
• Demonstrated vendor management experience including SLA monitoring, escalation handling, and managed services oversight.

Benefits

• Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
• As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
• Health and Safety
• Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers.