Senior Product Manager overseeing infrastructure products for data centers. Collaborating across teams to innovate and drive growth in energy management solutions.
About the role
- CRM Marketing Manager optimizing B2(B2)C customer journeys and engagement for papernest's digital contract management platform. Collaborating with cross-functional teams to enhance user experience.
Responsibilities
- Responsible for optimizing customer journeys across our B2(B2)C lifecycle.
- Improve product adoption, engagement, and retention while ensuring a seamless and high-quality experience for all our users and partners.
- Strategic planning to launch and optimize papernest products.
- Design and optimize multichannel customer journeys across both B2C product lifecycle stages.
- Define CRM strategies that drive activation, engagement, conversion, and retention.
- Collaborate with Product, Design, Sales & Partnerships to integrate CRM touchpoints into the product experience and new partner launches.
- Implement CRM strategies through automated and personalized workflows (email, SMS, WhatsApp, …).
- Build effective targeting and segmentation processes to deliver the right message at the right moment.
- Manage and improve CRM processes to ensure seamless operational execution at scale.
- Monitor the performance of lifecycle journeys, partner flows, and CRM campaigns.
- Conduct A/B tests and identify friction points across B2(B2)C funnels.
- Deliver actionable insights and recommendations to improve customer satisfaction, conversion, and retention.
- Produce HTML-based communications and multichannel content adapted to each journey and audience.
- Create engaging communications supporting onboarding, product usage, upsell, and retention.
- Work closely with Product, Data, Design, Growth, Operations, Sales & Partnerships, and Brand teams.
Requirements
- A degree from a top business school
- Strong team spirit to build efficient relationships with key stakeholders within the Product teams
- A high level of autonomy, fast-learning ability, and enthusiasm for both strategic and operational tasks
- Excellent written and verbal communication skills
- A natural aptitude for analytical thinking
- Fluency in French and English, proficiency in Spanish is a plus.
Benefits
- Evolving in an international and inclusive environment
- A monthly allowance defined by Business France, check for the amount in Spain, which is updated every quarter.
- Papernest offers partnerships for various services in Barcelona (restaurants, sports, leisure, and healthcare centers).
- A health insurance plan, April, for hassle-free management of your healthcare expenses, with 100% reimbursement.
- We also cover 100% of your round-trip transportation costs.
- Papernest covers 100% of your luggage fees (up to 150kg) so you can enjoy all the seasons in Barcelona.
- We support your career ambitions by ensuring your learning and professional development throughout your experience with us.
- Enjoy 2 days of home office per week to optimize your focus and efficiency.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Associate Product Manager at Uline overseeing product line growth and relations with vendors. Focusing on market trends and product recommendations in the shipping and packaging industry.
IT Product Owner responsible for developing data management systems for sustainability compliance reporting. Collaborating with IT and business teams to ensure regulatory alignment.
Senior Authentication & Registration Product Owner managing innovation strategies for customer onboarding at Barclays. Focus on authentication, registration, and meeting security and regulatory standards.
Senior Director, Product Management focusing on Firm Intelligence solutions at Litera. Driving innovation in legal technology and collaborating with law firms for strategic growth.
Agile Product Owner leading eDiscovery product within Wells Fargo's Legal department. Driving innovation and data - driven insights for operational efficiency and strategic initiatives.
Lead Business Execution Consultant driving product change for Trust Services at Wells Fargo. Responsible for strategy, development, and implementation of complex solutions in trust products.
Digital Product Management Senior Manager driving the omnicommerce payments experience at Wells Fargo. Leading product strategy and collaborating with cross - functional teams to deliver scalable solutions.
Senior Product Manager for orthopedic products in EMEA developing marketing strategies. Responsible for market analyses, cross - functional collaboration, and product management in sports medicine.
Aftermarket Product Development Manager driving business growth through new product development and enhancements in the transport refrigeration industry. Collaborating with cross - functional teams to launch high - quality aftermarket solutions.