About the role

Senior Product Manager at Made Tech, using human-centered technology to enhance public services. Collaborating with various teams to ensure effective product management and delivery.

Responsibilities

You will be expected to work in a self initiated manner, but with support of senior team members, and in a collaborative and inclusive manner
Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers vision and needs
Influence decision making which impacts the success of the team. This might include scoping work, prioritisation, deadlines, budgets and evaluating risk
Work across one assignment for a client at one time
Coach, support and people manage more junior members of the Product team. To steer and coach them towards successful delivery for our clients, enabling them and holding them accountable for producing high quality outputs and deliverables
Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps
Contribute to Made Tech’s community of practice for Product and collaborate with other disciplines
Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and design thinking into all that we do

Excellent understanding and articulation of the value of product and user-centred design
Experience and evidence of delivering user centred products and services from ideation through to maintenance phases
Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects
Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline
Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users
Working within a design consultancy/senior product leadership role in the public sector, health or allied areas
Strong empathy and relationship building skills
Working with sales teams to build client relationships, develop opportunities and win new work (Desirable)
Working in the open - building the trust within teams to share little and often (Desirable)
Experience in re-designing legacy services and products (Desirable)
Maintaining a deep working knowledge of product, design and research techniques (Desirable)
Experience in line management (Desirable)

30 days Holiday - we offer 30 days of paid annual leave
Flexible Working Hours - we are flexible with what hours you work
Flexible Parental Leave - we offer flexible parental leave options
Remote Working - we offer part time remote working for all our staff
Paid counselling - we offer paid counselling as well as financial and legal advice