Operations role in Air Customer Care at DMS Logistics specializing in international freight forwarding and coordinating air import shipments. Ensuring process compliance and effective communication with clients.
About the role
- Customer Service Specialist in a leading GPS technology firm. Handling client inquiries and ensuring high-quality service in a hybrid work environment.
Responsibilities
- Serve as the reassuring first point of contact
- Resolve incoming requests
- Handle written inquiries
- Ensure proper follow-up and case/file tracking
Requirements
- Outgoing with a positive, empathetic manner
- Enjoy working as part of a team
- Ability to remain calm under pressure
- Deliver meticulous, detail-oriented service
- Fluent in French and English (spoken and written)
Benefits
- Supportive team culture
- Modern tools and training
- Opportunities for growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Agent providing logistics support and communication in Taoyuan. Handling customer orders, inquiries, and operational tasks.
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