Senior Customer Service Coordinator at Coates managing a team to ensure customer satisfaction and safety. Responsible for administrative tasks and customer solutions at the Albert Park branch.
About the role
- Account Support Specialist handling service requests and report generation for CEVA Logistics. Collaborating with various departments and using data analysis to improve internal processes.
Responsibilities
- Process and resolve incoming service requests in the ticket system
- Respond to customer inquiries regarding order processing and shipments via email
- Manage inventory and assist in the purchasing process
- Assist in shipment investigations
- Generate reports using data from various systems and communicate relevant information to stakeholders
Requirements
- Completion of a degree at MBO level 4
- Proficiency in working with multiple systems and advanced Excel skills
- Initiative-taking and situational awareness
- Strong teamwork abilities
- Proficient English language skills in both speaking and writing
- Full-time availability during office hours is preferred
Benefits
- 8% holiday allowance
- 25 holidays, with the possibility of earning four extra days if you are not sick
- Favourable pension scheme
- Travel allowance
- Discounts on various insurances
- Opportunities for professional development through courses and training via CEVA Academy
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service/Warehouse Associate providing support and servicing customers for Dal - Tile, handling transactions and inventory. Maintaining warehouse and ensuring safety protocols.
Customer Care Operations Consultant responsible for optimizing service delivery and workforce performance. Leveraging data - driven consulting and emerging technology solutions in a customer care environment.
Customer Experience Associate at TD helping clients with banking transactions and solutions in Ontario. Aiming to deliver a positive customer experience while achieving business objectives.
Analista de Atendimento integrating the team to provide excellent customer support in credit analysis automation. Managing technical inquiries and ensuring client satisfaction with efficient solutions.
Customer Service Specialist providing support and a seamless experience for dental offices. Blending customer service with knowledge in dental revenue cycle management and logistics.
Family Support Specialist supervising family visits for child welfare in Nebraska. Providing support and coaching for families striving to reunify.
Endoscopy Support Specialist I at Olympus providing service contract support to customers in Philadelphia. Delivering education on equipment cleaning, disinfection, and sterilization while managing key relationships.
Analista de Sucesso do Cliente na Rands, atuando com foco em experiência do cliente e evolução do ciclo de vida dos produtos. Contribuindo para a gestão de indicadores de sucesso do cliente de forma integrada.
Customer Service Administrator handling customer data management and invoicing. Role based in Szczecin office, requiring knowledge of German and English.