Senior Manager in Communications for Equinix driving employee engagement and storytelling. Oversee executive communications strategies for the Americas region to enhance corporate culture.
Responsibilities
Design, build, and launch creative employee communications programs that drive awareness, understanding, and engagement, fostering a strong emotional connection across a diverse employee base
Develop and maintain the Regional President’s executive platform and core narratives
Serve as a master storyteller and exceptional writer, crafting compelling narratives and integrated campaigns that showcase the magic of Equinix and resonate deeply with employees across multiple markets
Partner with PR, AR, Social, and regional communications leaders to drive external engagement opportunities across priority audiences and themes
Oversee the Americas President’s social media presence (LinkedIn), including strategy development, content creation, and calendar management
Develop scripts for external speaking engagements such as customer advisory boards, press conferences, industry events, investor meetings, and community/government forums
Plan and execute regional town halls and employee Q&A sessions, including presentation development, material preparation, logistics, and speaker coordination
Create impactful messaging across channels, including intranet articles, Viva, executive emails, briefing documents, talking points, video scripts, and Q&A documents
Collaborate across functions to ensure alignment, consistency, and amplification of key regional priorities
Partner with WeAreEquinix and Equinix Employee Connection Network (EECN) leaders to develop strategies that promote Diversity, Inclusion & Belonging (DIB) and sustainability initiatives across the region
Requirements
10+ years’ communications experience – creating and implementing strategies and developing online content; ideally having worked with a Fortune 500 B2B technology companies
Demonstrated excellence in strategic storytelling, writing/editing, project management, strategic planning and execution, executive coaching, event management, crisis management/communications, change management, and multimedia communications
Experience managing content for web, video, social and print and development of content strategy
Strong planning and project management skills and the ability to work well under pressure in a fast-paced environment
Digital acumen and knowledge of digital communications trends and standards/designs/best practices including user experience for web, email, mobile and social media
Experience with metrics gathering and reporting to measure communication performance, to optimize going forward and to understand audience behaviors
Experience with visual design and layout and working with creative resources is a plus
Crisis communications experience, as well as experience dealing with sensitive workforce and workplace issues
Bachelor’s Degree in Marketing, Communications, Journalism, or related area preferred
Strong understanding of key technology and communication tools, including PowerPoint, Microsoft Word, SharePoint, SmartSheets, and Populo, as well as a willingness and ability to quickly embrace new tools
Benefits
Employee Assistance Program
Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge.
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