Overseeing operations processes for renewable power generation connections into PG&E's systems. Leading teams and ensuring regulatory compliance in a hybrid work environment.
Responsibilities
Oversees the day to day EGI operations processes and activities to ensure successful, timely contract execution and interconnection project completion.
Provides work direction and prioritization to staff.
Leads staff in client application processing, data entry, tracking and partnering with other departments involved in the process and communicating project status to client.
Monitors team members’ project portfolios for timeliness and adherence to process and tariffs.
Assists staff in handling project issues such as milestone completions, cost variances, customer/client concerns.
Provides business partners with workload forecast.
Monitors project portfolio status.
Prepares regular reports and presents to Manager.
Investigates and addresses issues. Proposes actions plans to resolve. Escalates complex or sensitive issues to manager for resolution.
Ensures good customer relations and satisfaction while seeking opportunities for improvement.
Regularly assesses team resource needs. Ensures staff has necessary resources. May develop and present proposals to Manager to gain buy in on additional resources or changes.
Collaborates with peers in new tools/technology needs analysis, design and/or rollout/implementation.
Partners with managers and other supervisors on continuous process improvement efforts.
Examines and documents processes, explores opportunities for improved efficiencies and may oversee implementation and communication of process changes.
May represent EGI at internal or external meetings by delivering presentations on relevant interconnection topics.
Requirements
Bachelor’s Degree in Business, Finance, Engineering or related field or equivalent work experience
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