Director of Site Operations managing manufacturing facility performance. Leading operational excellence in safety, quality, delivery, and cost in the United States.
About the role
- Overseeing operations processes for renewable power generation connections into PG&E's systems. Leading teams and ensuring regulatory compliance in a hybrid work environment.
Responsibilities
- Oversees the day to day EGI operations processes and activities to ensure successful, timely contract execution and interconnection project completion.
- Provides work direction and prioritization to staff.
- Leads staff in client application processing, data entry, tracking and partnering with other departments involved in the process and communicating project status to client.
- Monitors team members’ project portfolios for timeliness and adherence to process and tariffs.
- Assists staff in handling project issues such as milestone completions, cost variances, customer/client concerns.
- Provides business partners with workload forecast.
- Monitors project portfolio status.
- Prepares regular reports and presents to Manager.
- Investigates and addresses issues. Proposes actions plans to resolve. Escalates complex or sensitive issues to manager for resolution.
- Ensures good customer relations and satisfaction while seeking opportunities for improvement.
- Regularly assesses team resource needs. Ensures staff has necessary resources. May develop and present proposals to Manager to gain buy in on additional resources or changes.
- Collaborates with peers in new tools/technology needs analysis, design and/or rollout/implementation.
- Partners with managers and other supervisors on continuous process improvement efforts.
- Examines and documents processes, explores opportunities for improved efficiencies and may oversee implementation and communication of process changes.
- May represent EGI at internal or external meetings by delivering presentations on relevant interconnection topics.
Requirements
- Bachelor’s Degree in Business, Finance, Engineering or related field or equivalent work experience
- Job-related experience, 5 years
- ESC Union Experience
- Service Planning Experience
- Leadership Experience
- Experience in a customer/client facing role
- Project management experience
- Analysis background
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Paid time off
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