About the role

  • Director of Site Operations managing data centers in Japan. Ensuring operational efficiency and excellence in a customer-centric environment focused on reliability and safety.

Responsibilities

  • Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems
  • Ensure a best-in-class customer experience and the excellence in operations
  • Lead, manage, coach, and develop the site operations and engineering teams
  • Encourage and foster a team-oriented environment through positive feedback
  • Manage allocated resources to achieve desired results relating to customer satisfaction, infrastructure reliability, site-level budget, key performance indicators according to guidelines given by Vantage
  • Collaborate with EHS to implement strategies that create an exemplary workplace safety culture
  • Ensure that the site is supported by Vantage Operations with Best Practice standards employed and 100% compliant to all regulatory elements in force
  • Contribute to the prospective customer opportunities, includes providing input to tender responses, participating in calls and facilitating customer site visits, when needed
  • Develop operations budget and manage capital expenditure and operating expenses in the line with set targets
  • Working with your peers and the Vice President, Site Operations to determine appropriate team performance goals and manage those to completion
  • Evaluate and manage performance reviews for all employees in your organization, seek out input from others and provide feedback and coaching to manage individuals and teams
  • Produce a variety of reliable reports, data and metrics, in line with Company requests
  • Develop data-driven strategies to drive optimization of operational processes, systems, and telemetry
  • Inspire and motivate teams to innovate and automate through continuous improvement initiatives
  • Obtain or maintain target ISO accreditations through education, audit and compliance
  • Act as senior representative for the business in Japan

Requirements

  • Bachelor’s degree in engineering, business or related field, or equivalent work experience required
  • 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred
  • 10+ years of direct managerial experience and interpersonal skills, strongly preferred
  • Experience in Data Center or Critical Infrastructure industries strongly preferred
  • Experience and knowledge of physical security in a critical environment, strongly preferred
  • Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers
  • Proven track record of managing periods of significant people, process and technology change
  • Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines
  • Assertive and confident and able to quickly build a high level of personal and professional credibility within the business and customer base
  • Ability to lead and engage people in a fast-changing environment to achieve results through others
  • Ability to build strong relationships with a diverse range of stakeholders, influencing and negotiating at the most senior levels
  • Effective cross-function collaboration to achieve shared goals and deliver business objectives
  • Confident decision maker, even with incomplete or limited information
  • Proficiency in Microsoft Office, Outlook, Word, Excel and building automation systems

Benefits

  • Comprehensive suite of health and welfare benefits exceeding local expectations
  • Retirement benefits
  • Paid leave benefits exceeding local expectations

Job title

Director, Site Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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