Hybrid Manager, Brokerage Support

at Colliers

• Job title: Manager, Brokerage Support
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$89,371 - CA$120,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Manager leading Brokerage Operations Specialist team at Colliers. Responsible for project execution, team management, and performance monitoring.

Responsibilities

• Build and lead high performing, capable teams comprised of professionals responsible for executing our clients’ projects in partnership with Colliers Advisors
• Provide coaching and feedback to direct reports, addressing training and performance shortfalls effectively.
• Ensure administrative services are compliant with requirements of local real estate boards, councils, and FINTRAC.
• Partner with marketing to improve collaboration and create marketing campaigns at a high minimum standard
• Develop positive, collaborative relationships with Managing Directors and Advisors to ensure a clear understanding of requirements and service level agreement
• Oversee recruitment, retention, and employee engagement efforts for your BOS team
• Develop and community execution plans with various levels of management regarding resources, to balance quality, performance and cost.

Requirements

• 3-5 years experience in a team leadership or management role
• Commercial real estate experience highly preferred
• Ability to clearly communicate in high-pressure situations, managing difficult conversations while maintaining strong relationships
• Experience with setting expectations and tracking performance from a people perspective
• Understands the interdependency issues of a large company
• Advanced Excel, Word, and Powerpoint skills, with InDesign being a strong asset

Benefits

• Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
• Career growth: Advance your career and achieve your goals with industry-leading training and development programs.
• Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.
• Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.
• Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community.
• Global network : Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community.