District Manager overseeing sales teams in the Point of Sale sector for Global Payments. Driving team performance and fostering growth in a competitive market.
About the role
- Retail Manager overseeing boutique operations and team management at Aroma-Zone's new store in Thiais. Ensuring customer satisfaction and achieving sales goals in a dynamic cosmetic retail environment.
Responsibilities
- Lead and manage all store activities to ensure customer satisfaction and achieve commercial objectives
- Manage your teams across sales, cash register, stock and workshop (coaching, organization, communication, vision, sharing objectives and results)
- Take responsibility for the quality of customer reception, services and advice to guarantee customer satisfaction (strong on‑floor presence and versatility)
- Produce reports and activity analyses and recommend continuous improvement measures
- Optimize staffing schedules while respecting allocated budgets
- Provide staff training on best practices for customer reception, advising and sales, product knowledge and protocols, and perform regular audits to ensure compliance
- Oversee supply and replenishment, aiming for “zero out‑of‑stock” by ensuring efficient stock organization and shelf restocking; organize and lead inventory counts to minimize shrinkage
- Monitor tills and the accuracy of bank deposits, and report information to the accounting department
- Ensure smooth organization and execution of store opening and closing procedures
- Coordinate external service providers (technical maintenance, premises and equipment upkeep, security, etc.) to ensure compliance and safety of the premises
- Be responsible for the store’s presentation and surrounding exterior areas: ensuring the location reflects the company image (cleanliness, merchandising setup, optimizing customer flow, etc.)
Requirements
- Degree or training in business/commerce
- 3 to 5 years’ experience managing teams in the retail sector
- Knowledge of cosmetic and/or organic products is a plus
- Strong understanding of retail operations: customer advising, reporting, performance indicators (KPIs), inventory management
- Proficient in office software (MS Office) and POS systems (ideally Cegid)
- Good level of English
Benefits
- Meal vouchers
- Supplementary health insurance (mutuelle)
- RTT (additional time off / reduction of working time days)
- 50% reimbursement of transportation costs
- Profit-sharing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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