Sales Operations Manager supporting ORBCOMM's global sales organization by aligning processes and technology. Enhance sales performance through reporting, forecasting, and data integrity.
Responsibilities
Maintain reports and dashboards that track sales performance, pipeline activity, and key metrics
Conduct data analysis to surface trends, variances, and actionable insights for the sales team
Support sales leadership by preparing regular performance summaries and presentations
Assist with the sales forecasting process by gathering data, validating inputs, and updating forecast models
Support sales leaders with territory updates, quota tracking, and planning activities
Monitor forecast changes and flag data inconsistencies or potential risks
Maintain CRM data accuracy and completeness through routine audits and clean-ups
Implement data governance standards and assist in training users on CRM best practices
Collaborate with RevOps, Finance, Marketing, and IT teams to support system updates, workflow fixes, and automation needs
Document existing sales processes and identify areas for improvement based on data and feedback
Standardize workflows, policies, and procedures to drive operational excellence
Provide operational support to sales leadership through reporting, follow-up, and data requests
Collaborate with Marketing, Finance, Product, and Customer Success by sharing insights and maintaining alignment on shared data
Assist with onboarding and training for CRM usage, reporting tools, and basic sales processes
Ensure sales teams have up-to-date resources, documentation, and reporting access
Requirements
4–6 years of experience in Sales Operations, Sales Analytics, Revenue Operations, or another data-focused business role
Strong working knowledge of CRM platforms (e.g., Salesforce)
Strong Excel/Google Sheets skills, including formulas, pivot tables, and data analysis
Ability to interpret data, identify trends, and clearly communicate insights
Strong organizational skills with attention to detail and data accuracy
Ability to work cross-functionally, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Strategic and analytical mindset with a focus on data-driven decisions
Innovative, adaptable, and able to thrive in a fast-paced, dynamic environment
Preferred: Experience with BI or reporting tools (e.g., Tableau, Looker, Power BI)
Familiarity with sales processes, pipeline management, or forecasting fundamentals
Experience in technology, SaaS, or high-growth environment
Experience with process documentation or workflow mapping
Commitment to continuous learning in digital and AI literacy
Sales Enablement Specialist at Stay22 supporting revenue teams with sales strategy and training. Focus on communication, sales readiness, and collaboration across departments.
Sales Operations Leader overseeing sales process effectiveness and system management at Bridgestone in Johannesburg. Leading teams and optimizing sales reporting to support business growth.
Sales Enablement Trainer in Stryker’s Joint Reconstruction Division, designing and delivering training programs for sales teams. Collaborating with cross - functional teams to shape the future of the organization.
Sales Enablement Trainer developing cutting - edge training programs for Stryker's Endoscopy sales teams. Collaborating with various teams to shape their professional development and drive revenue growth.
Associate Sales Operations Analyst providing analytics in support of strategic business initiatives at Teleflex. Engaging with commercial operations for reporting and analysis across business units.
Commercial Excellence & Sales Operations Leader at GE Vernova’s Wind business driving sales operations excellence through analytical and operational strategies.
Sales Operations Analyst managing portfolio for L&H Operations team at Swiss Re. Collaborating with cross - functional teams and preparing client presentations.
Sales Operations Specialist providing essential support for sales operations at CBIZ Inc. Coordinating processes and resources for the sales team to achieve goals in a fast - paced environment.
Sales Operations Manager at Troveo responsible for sales performance and Salesforce management. Supporting a growing sales team in a high - growth AI - focused company based in New York City.
Sales Operations Manager optimizing sales processes at GoodHabitz, a top Ed - Tech company in Europe. Driving operational excellence and AI - driven solutions for scalable growth in the sales organization.