Clinical Relations Partner improving patient care quality and experience at Intermountain Health by managing complaints and quality improvement initiatives. Coaching caregivers in service recovery and compliance management.
About the role
- Learning Business Partner focusing on strengthening learning culture in Medical & Scientific Affairs. Leading development solutions for hunting excellence in healthcare innovations and patient solutions.
Responsibilities
- Build and sustain strategic relationships with Medical & Scientific leaders, business partners, Subject Matter Experts (SME), and Learning Excellence partners.
- Diagnose business needs and performance gaps; recommend targeted learning solutions to develop Medical & Scientific Affairs capabilities.
- Act as SME and review content with L&D Experience & Enablement to ensure alignment and measurable outcomes.
- Monitor and report learning impact; share evaluation findings with partners.
- Maintain expertise in Learning Excellence capabilities, Innovative Medicine L&D strategy, standards, and tools to propose efficient solutions.
- Manage project resources (SMEs, contractors, vendors) and oversee RFPs, vendor results, timelines, and value.
- Facilitate workshops and training as required, adapting solutions to the changing healthcare ecosystem.
- Apply adult learning principles to develop skills-based programs that accelerate business impact.
Requirements
- A minimum of a bachelor’s degree
- Minimum of 7 years of relevant experience
- Project Management
- Change Management
- Leading without Authority
- Collaboration and Teaming
- Communications
- Interpersonal Skills
- Problem Solving
- Critical Thinking
- Organizational Agility
- Influence and Impact
- Experience in the Life Science/Pharmaceutical industry or other regulated industry (Preferred)
- Experience in medical affairs, and/or learning & development (Preferred)
- Knowledge and experience with adult learning and developing and delivering adult training curriculums (Preferred)
Benefits
- Eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
- Eligible to participate in the Company’s long-term incentive program
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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