Benefits Specialist responsible for administering benefits programs at PPGNY, a provider of reproductive health care in New York. Managing employee inquiries, regulatory compliance, and wellness initiatives.
About the role
- Benefits Specialist at OneDigital handling client benefits and compliance. Aiding in the onboarding process and maintaining client knowledge while ensuring accuracy in data.
Responsibilities
- Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans
- Support the benefits team as needed and daily support of client account managers, payroll and sales as needed
- Maintain data integrity and system functionality of all benefits information
- Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures
- Resolve client inquiries, provide relevant information as requested internally and externally
- Document customer interactions in the CRM system
Requirements
- Bachelor’s degree or 2 years benefits service experience
- Technical skills are mandatory and proficiency in Outlook, Microsoft Office Suite, Typing
- Strong written and verbal communication skills with a talent for precise articulation of customer issues
- Previous payroll experience is a plus
- Knowledge of Prism HR platform is a plus, along with building benefit forms, workflows and validating enrollment processes strongly preferred
- Experience with any HRIS incorporating benefits administration will substitute for direct Prism experience
Benefits
- health, wellbeing, retirement, and other financial benefits
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses per the company policy
- employee perks and discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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