Benefits Specialist at OneDigital handling client benefits and compliance. Aiding in the onboarding process and maintaining client knowledge while ensuring accuracy in data.
Responsibilities
Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans
Support the benefits team as needed and daily support of client account managers, payroll and sales as needed
Maintain data integrity and system functionality of all benefits information
Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures
Resolve client inquiries, provide relevant information as requested internally and externally
Document customer interactions in the CRM system
Requirements
Bachelor’s degree or 2 years benefits service experience
Technical skills are mandatory and proficiency in Outlook, Microsoft Office Suite, Typing
Strong written and verbal communication skills with a talent for precise articulation of customer issues
Previous payroll experience is a plus
Knowledge of Prism HR platform is a plus, along with building benefit forms, workflows and validating enrollment processes strongly preferred
Experience with any HRIS incorporating benefits administration will substitute for direct Prism experience
Benefits
health, wellbeing, retirement, and other financial benefits
paid time off
overtime pay for non-exempt employees
robust learning and development programs
reimbursement of job-related expenses per the company policy
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