Hybrid Benefits Specialist

Posted last week

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About the role

  • Benefits Specialist at OneDigital handling client benefits and compliance. Aiding in the onboarding process and maintaining client knowledge while ensuring accuracy in data.

Responsibilities

  • Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans
  • Support the benefits team as needed and daily support of client account managers, payroll and sales as needed
  • Maintain data integrity and system functionality of all benefits information
  • Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures
  • Resolve client inquiries, provide relevant information as requested internally and externally
  • Document customer interactions in the CRM system

Requirements

  • Bachelor’s degree or 2 years benefits service experience
  • Technical skills are mandatory and proficiency in Outlook, Microsoft Office Suite, Typing
  • Strong written and verbal communication skills with a talent for precise articulation of customer issues
  • Previous payroll experience is a plus
  • Knowledge of Prism HR platform is a plus, along with building benefit forms, workflows and validating enrollment processes strongly preferred
  • Experience with any HRIS incorporating benefits administration will substitute for direct Prism experience

Benefits

  • health, wellbeing, retirement, and other financial benefits
  • paid time off
  • overtime pay for non-exempt employees
  • robust learning and development programs
  • reimbursement of job-related expenses per the company policy
  • employee perks and discounts

Job title

Benefits Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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