Operations support role handling fertilizer delivery and equipment maintenance for agricultural company. Involves loading, unloading, and maintaining equipment with hands - on outdoor work.
About the role
- Manager overseeing Field Service Partner network for solar operations at Omnidian. Responsible for metrics adherence and quality delivery in solar O&M portfolio.
Responsibilities
- Manage the FSP network to ensure adherence to key operational metrics including speed, quality, and cost/value.
- Oversee the end-to-end process execution for all service tickets routed to FSPs.
- Conduct detailed reviews of field service reports, quotes, and work order closures for accuracy.
- Identify, investigate, and remediate high-variance tickets to enforce consistent partner performance.
- Collaborate with the Operations Team to recommend and implement corrective actions that streamline workflows.
Requirements
- 3+ years of progressive experience in a direct Partner/Vendor Management role, Field Operations oversight, or Contract Management within a service or logistics industry.
- 2+ years of solar experience, gaining in-depth knowledge of solar photovoltaic (PV) systems, including system design, operation, and maintenance.
- Proven expertise in leveraging data and metrics to manage and improve the performance of an external service network.
- Strong proficiency in CRM and Field Service Management (FSM) systems.
Benefits
- Family medical, dental, vision, disability, 401(k) administration and $1k match per year
- 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year
- Four-week paid sabbatical leave after four years
- Competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
- Company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- Affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Operations Support role delivering products and services to customers for agricultural distributor. Responsibilities include equipment maintenance, effective communication, and compliance with regulations.
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