Senior Business Advisor in Operational Excellence focusing on process improvement and efficiency in Claims. Collaborating with global teams to enhance customer service and deliver innovative solutions.
About the role
- Senior Director overseeing HP’s global sustainability efforts across climate and carbon management. Leading teams in sustainability reporting, supplier engagement, and climate risk assessment.
Responsibilities
- Lead global teams across climate, carbon reduction, forestry, renewables, life cycle assessment (LCA), and sustainability operations
- Own development and execution of HP’s end-to-end decarbonization roadmap across Scope 1, 2, and 3 emissions
- Ensure sustainability requirements are embedded into product and service design through NPIs and NSIs
- Drive cross-functional execution to meet HP’s external climate, deforestation-free, and circularity commitments
- Provide executive leadership for HP’s Responsible Sourcing strategy, including human rights and environmental due diligence across the supply base
- Oversee supplier sustainability performance, monitoring, and risk mitigation programs in partnership with Procurement and Supply Chain Responsibility teams
- Ensure supplier alignment with HP requirements related to - Human rights and labor standards, Environmental performance (carbon, water, materials, forestry), Regulatory readiness (e.g., UFLPA, EU Battery Regulation, CSRD, emerging due-diligence regulations)
- Drive supplier capability-building, data quality, and continuous improvement to support HP’s sustainability and market-access commitments
- Own governance and execution of HP’s sustainability reporting and disclosure processes, ensuring audit-ready, accurate, and timely reporting
- Oversee sustainability data systems, metrics, and controls supporting internal management reporting and external disclosures
- Lead responses to customer, investor, regulatory, and ratings-agency inquiries (e.g., CDP, DJSI, TCFD, SASB, CSRD)
- Partner with Finance, Legal, and Disclosure Committees to ensure alignment across sustainability, financial, and regulatory reporting
- Lead and develop a global organization of sustainability subject-matter experts
- Influence executives and senior leaders across HP with clear insights on sustainability risks, tradeoffs, and opportunities
- Represent HP externally with customers, NGOs, industry consortia, and regulators
- Maintain HP’s leadership position by anticipating regulatory trends and shaping pre-competitive industry action.
Requirements
- Bachelor’s degree or higher in Sustainability, Supply Chain Management, Engineering, Environmental Science, Business, or related field
- 15+ years of experience in sustainability, supply chain operations, responsible sourcing, climate strategy, or related disciplines
- Demonstrated executive-level leadership of enterprise sustainability programs across global value chains
- Deep expertise in: Climate and carbon management (GHG Protocol, SBTi), Responsible sourcing and supplier due diligence, Sustainability data, controls, and reporting frameworks (CDP, DJSI, TCFD, SASB, CSRD)
- Strong understanding of product life cycles and supplier ecosystems in complex, global industries
- Proven ability to translate complex technical and regulatory topics into clear business and leadership insights
- Experience with carbon offsets/credits, developing long-term, high-quality community/forestry partnerships, and leading forestry standards such as Verra VCS is a plus
- Experience with emerging carbon capture technologies is also a plus
- Ability to translate complex concepts/data into simple to understand business reports and meaningful leadership insights
- Strong business acumen – ability to define problems and translate findings into a clear business case with tangible analysis
- Applies a solid understanding of HP's financial systems and business models to prioritize the team’s work, while helping refine future business opportunities
- Values diverse thinking – excellent teamwork & collaboration skills exemplifying respect, integrity, and agility
- Customer obsession – puts the customer first in the way we design, innovate, and develop our vision
- Growth mindset – passionate about growing their own skills and the overall team’s skills
- Competitive spirit– someone who wins with purpose and integrity
- Is an excellent communicator, at all levels; able to distil complex inter-related disciplines into brief, impactful, and convincing arguments
- Ability to thrive in the dynamic tech industry environment while bringing the discipline and processes required to drive the business as it scales
- Industry-wide thought leadership - develops new skills and capabilities internally and externally through partners, industry forums, and global climate related NGO’s
- Able to scale – networking externally with key stakeholders and organizations to drive pre-competitive action on climate across a shared supply chain
- Courageous leadership – willingness to tackle planet size problems while having cross-functional and executive conversations as we work to proactively move toward a more circular and low carbon economy.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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