Administrative Representative supporting adherence to company policies and providing administrative support at BWH Hotels. Liaising with hotel members and Board of Directors, maintaining data integrity and supporting corporate staff.
About the role
- Administrator for Education Dept. at Old Republic Title coordinating programs, webinars, and training sessions. Fostering communication and support for agents and attorneys in a collaborative environment.
Responsibilities
- Communicate professionally and comfortably with team members, leadership, customers, and partners via email, phone, video conference, and in person
- Bring a positive, flexible, and proactive attitude when supporting coworkers and customers
- Maintain the Agent Education calendar, including webinar titles, presenters, co-organizers, and accreditation approvals
- Schedule webinars and prepare requests to facilitate sessions
- Monitor calls and emails from attendees looking for connection information
- Publish recorded webinars, submit requests to publish recorded sessions, and review and update materials when needed
- Manage accreditation renewals as they expire, re-publish webinars for new accreditation periods or move content to the training library, update materials with current accreditation details
- Keep accurate accreditation records and history
- Schedule training sessions and coordinate timelines
- Invite presenters and help resolve scheduling conflicts
- Manage registration processes and related email communications
- Maintain accurate class rosters
- Update and maintain training manuals and materials, working closely with presenters on deadlines
- Coordinate shipment of manuals and training materials
- Communicate with attendees before and during training sessions, in addition to scheduled campaign emails
- Respond to inbound questions and requests from attendees and agents
- Assist with registrations
- Share accreditation information
- Provide webinar access details and options for missed sessions
- Answer questions about upcoming education and training opportunities
Requirements
- Experience in an administrative, education, or training support role is a plus
- Strong organization and time-management skills
- Friendly and professional communication style
- Comfortable juggling multiple tasks and priorities
- Familiarity with email, video conferencing platforms, and general office tools
- A helpful, customer-focused mindset
Benefits
- Comprehensive medical, prescriptions, dental and vision plans
- 401(k) plan with a discretionary company match
- Shareholder Purchase and Reinvestment Plan
- Basic life and accidental death and dismemberment insurance premium paid by the company
- Voluntary supplemental life insurance for employees, spouses and dependent children
- Fertility and Family Building Benefits
- Paid Disability benefits
- Paid time off programs
- 11 Company paid holidays per year
- Flexible spending account
- Health savings account (available to High Deductible Health Plan participants only)
- Employee Assistance Program
- Educational Assistance Program
- Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
- Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
- Transportation benefit plan for mass transit, parking and vanpool, in several markets
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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