Sales Effectiveness Intern assisting with Salesforce-related tasks to improve efficiency. Supporting commercial teams for an adtech company focused on personified advertising solutions.
Responsibilities
Assist with basic Salesforce administration, troubleshoot user issues, update fields, and maintain dashboards used by commercial teams while supporting data accuracy checks and contributing to ongoing improvements in sales processes and tools.
Create and update process documentation, user guides, and tool reference materials to ensure clarity and consistency.
Build e-learning modules and training materials using the assigned platforms; support onboarding and tool adoption initiatives.
Provide daily operational support to commercial teams by resolving tool blockers, answering questions, and guiding proper workflow usage.
Assist in data cleansing, data uploads, and data maintenance tasks to ensure data accuracy and integrity.
Collaborate with the Sales Operations & Effectiveness team to identify process bottlenecks and suggest improvements.
Collaborate with the IT team to troubleshoot and resolve Salesforce-related technical problems.
Stay up-to-date with Salesforce updates, releases, and new features.
Share insights and ideas for leveraging Salesforce to enhance sales effectiveness and efficiency.
Requirements
Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Information Systems, or a related field
Familiarity with Salesforce is a strong plus
Strong analytical and problem-solving skills with the ability to work with large datasets
Detail-oriented with a strong sense of accountability and ownership
Excellent communication and interpersonal skills
Passionate about digital advertising, ad tech, and sales operations
Ability to work independently and as part of a collaborative team
Benefits
A competitive compensation package
Flexibility in working hours and location
Comprehensive benefits coverage
CSE Benefits
Generous holiday and leave allowance, in addition to national holidays
Daily meal voucher
A strong focus on the well-being of our team members, with access to both physical and mental health resources
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