Solution Engineer enhancing customer confidence in Salesforce technology infrastructure. Collaborating with sales teams to deliver effective product demonstrations, training, and solutions.
About the role
- Business Solutions Consultant responsible for technical solutions and customer engagement in software sales. Collaborating with sales teams to design product architectures and proposals.
Responsibilities
- Lead customer engagements by understanding business drivers and aligning solutions to their required outcomes
- Provide pre-sales support including discovery workshops, input into tenders, demos, proof of concepts and pilots
- Partner with Account Managers/Directors to build and maintain strong customer technical relationships
- Develop tailored product demonstrations aligned to customer use cases
- Act as a technical subject matter expert across our product suite and the information management market
- Support partner capability development and ensure smooth handover from pre-sales to implementation
- Provide customer advocacy feeding product enhancements into Product development teams.
Requirements
- Experience in business process consulting, analysis, and workshop facilitation
- Strong pre-sales experience within a Software/SaaS vendor or consulting environment
- Knowledge of Enterprise Content Management (ECM), eDiscovery and information solutions
- Technical capability across XML, JavaScript, HTML5, and virtual environments (e.g. ESX)
- Strong Industry experience in Government and Regulated Industries ( Defence, CNI, FSI)
- Excellent communication, presentation, and stakeholder engagement skills
- Strong problem-solving ability, commercial acumen, and structured sales experience
- Ability to work autonomously and collaboratively, with a strong customer focus and drive to achieve results
Benefits
- Hybrid working to help you balance work and life.
- Extensive learning resources to build your technical skills and career.
- A fun, open plan office environment where collaboration and ideas are encouraged.
- Employee Assistance Programme (EAP) for confidential support.
- Regular social events to connect with your team.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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