Sales Engineer guiding enterprise customers in leveraging AI for service intelligence. Collaborating with Account Executives and presenting technical solutions to senior stakeholders.
AQ
Aquant
Currently Hiring
About the company
Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue.
Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes.
Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows.
Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert.
The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.
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2 jobs found
Solution Architect translating customer pain points into AI agents, workflows, and scalable solutions for service organizations. Collaborating with teams to drive measurable outcomes and improve service efficiency.