Supports Store Development projects and administration for Pandora's largest jewelry brand. Involves cross - functional coordination with hybrid working arrangements.
About the role
- Microsoft Dynamics 365 Administrator leading enterprise ERP migration initiatives at Oakwood Systems Group. Focused on system setup, configuration, administration, and integration of Microsoft Dynamics 365 modules.
Responsibilities
- Lead the full lifecycle of an ERP migration to Dynamics 365, including planning, architecture, data mapping, cleansing, and cutover support
- Evaluate legacy system structures and design scalable migration paths
- Collaborate with business units to gather functional and technical requirements
- Develop migration documentation, testing scripts, and validation procedures
- Maintain data integrity, accuracy, and governance throughout migration phases
- Configure, administer, and maintain Dynamics 365 modules (Finance & Operations, Business Central, Sales, Customer Service, or others based on business needs)
- Manage environments, instances, licensing, user roles, permissions, and security groups
- Configure workflows, business rules, forms, dashboards, reports, and custom entities
- Optimize system performance and scalability to support future growth
- Develop and maintain integrations between Dynamics 365 and internal or third-party systems using tools such as Power Automate, Power Apps, Azure Logic Apps, Azure Data Factory, and APIs
- Monitor system usage and proactively recommend enhancements or structural improvements
- Provide Tier 2/3 support for Dynamics 365 issues
- Troubleshoot system incidents, root-cause issues, and integration failures
- Create and maintain documentation for system processes, configurations, and best practices
- Train users, build job aids, and support adoption
- Manage role-based access controls (RBAC), data policies, and audit logs
- Ensure compliance with internal security standards and external regulatory requirements
- Conduct system health checks, patching, updates, and environment refreshes
Requirements
- 5+ years of hands-on experience with Dynamics 365 (F&O, Business Central, CE, or related modules)
- Strong understanding of Microsoft 365, Azure AD, and Power Platform
- Proven experience leading or supporting an ERP migration or major system implementation
- Experience with data migration techniques, ETL processes, and integration frameworks
- Strong troubleshooting abilities with the ability to diagnose complex system issues
- Ability to collaborate with cross-functional stakeholders and translate requirements into solutions
- Microsoft certifications (MB-300, MB-500, PL-200, PL-400, AZ-900)
- Experience with SQL queries, data modeling, and reporting tools
- Background in manufacturing, distribution, finance, or professional services environments
- Experience with DevOps processes for deployment, testing, and release management
Benefits
- Opportunity to lead a transformative, high-impact ERP migration initiative
- Work with modern cloud technology across the Microsoft ecosystem
- Collaborative environment with strong executive support for digital modernization
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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