Customer Service Representative responsible for managing customer relationships and processing requests. Collaborating with departments for efficient order handling and timely issue resolution.
About the role
- Peer Support Specialist providing peer-based support to individuals experiencing mental health challenges. Assisting clients in recovery, independence, and self-advocacy through personal lived experience.
Responsibilities
- Support clients in managing symptoms and pursuing recovery through shared experiences and role modeling.
- Encourage client engagement in treatment and personal growth.
- Promote self-advocacy and help clients build natural support systems.
- Assist with daily living skills, vocational goals, housing access, and financial stability.
- Facilitate social and recreational activities to enhance socialization and community integration.
- Connect clients to additional resources and peer support networks.
- Participate in team meetings and provide consultation to providers from a consumer perspective.
- Maintain awareness of client rights, cultural sensitivity, and relevant social service regulations.
- Use American Sign Language and other communication tools to support clients effectively.
- Travel to various community settings to provide direct support.
Requirements
- High school diploma or GED required; Associate degree or higher preferred.
- Certified Peer Support Specialist (CPSS)
- BLS
- Recipient Right’s Completion of agency-specific onboarding and crisis intervention training.
- Ongoing professional development in trauma-informed care and recovery coaching.
- Minimum of two (2) years' experience in the healthcare industry within in a patient safety, patient relations, and/or risk management role accepted in lieu of college degree.
- Preferred Experience: Experience in customer service
- Experience in crisis de-escalation
- Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
- Background in recovery-oriented or trauma-informed care environments
- Experience in working with Electronic Health Record systems
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Representative maintaining professional customer relationships and processing inquiries at Arcadia Cold Storage. Coordinating operations and ensuring accurate inventory management.
Customer Service Representative assisting clients with travel protection plans over calls and emails. Handling claims, providing information, and maintaining customer records.
Inventory Support Specialist ensuring inventory accuracy across multiple clinic locations. Collaborating with teams to support day - to - day operations and inventory initiatives.
Inventory Support Specialist ensuring accurate inventory management across locations at LaserAway. Collaborating with teams to uphold standards and resolve discrepancies.
Inventory Support Specialist ensuring accuracy and integrity of inventory systems across multiple clinic locations. Collaborating with clinic staff and vendors for smooth operations and best practices.
Inventory Support Specialist ensuring inventory accuracy and collaboration between HQ and clinic teams. Managing vendor communication and supporting inter - clinic operations in aesthetic medicine.
Inventory Support Specialist ensuring accurate inventory management across multiple clinic locations. Collaborating with clinic staff and vendors for smooth operations and inventory initiatives.
Inventory Support Specialist ensuring inventory accuracy and integrity across clinic locations for LaserAway. Collaborating with clinic staff and vendors, supporting daily operations and compliance initiatives.
Inventory Support Specialist maintaining accurate inventory for LaserAway clinics. Collaborating with clinic staff and HQ team for operational efficiency.