Medical Secretary performing secretarial duties in Emergency Department at UHS hospitals. Duties include patient processing, registration, scheduling, and record management.
Responsibilities
Performs secretarial duties, utilizing knowledge of medical terminology, hospital, and therapy procedures.
Completes necessary communication for patient processing, including answering multi-line telephone system, scheduling patient appointments.
Completes registration of all new patients, including identifying and completing demographic and insurance verification.
Ensures authorization for insurance is obtained prior to patient’s initial visit, and continued authorization for additional treatment sessions.
Schedules patient evaluation appointments and subsequent treatment sessions.
Manages outpatient scheduling for clinicians daily.
Prepares patient medical record prior to initial visit, and assists with ongoing medical record management.
Performs daily billing.
Compiles departmental statistics daily and reports to Administrative Secretary on a monthly basis.
Tracks and assists with documentation and claims processing for Medicare and Workers’ Compensation claims to ensure reimbursement of rehab services.
Assists HIM in processing medical record requests and ensures authorization to release patient information.
Collects and processes co-payments from patients when applicable.
Types monthly departmental staff meeting minutes and distributes to appropriate staff.
Has knowledge of and participates in departmental and organizational initiatives for performance improvement (PI).
Requirements
High School Diploma or equivalent; knowledge of general office procedures and strong computer skills.
Experience as a medical receptionist; knowledge of insurance applicable to outpatient medical care.
Basic knowledge of principles and procedures for physical therapy, occupational therapy, speech and language pathology and cardiac rehabilitation.
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