Customer Love Agent providing outstanding customer support and fostering relationships at Next Level Coffee. Collaborates with teams to enhance customer experience in a hybrid work environment.
Responsibilities
Menschliche Stimme und Herzstück unserer Kundenerfahrung.
Empathischer und kompetenter Kundenservice.
Unterstützung bei Kaufentscheidungen und Follow-up.
Technische Unterstützung für Produkte zur Verfügung stellen.
Langfristige Kundenbeziehungen aufbauen.
Requirements
1-2 Jahre Erfahrung im Kundenservice oder im direkten Kundenkontakt
Erste Berührungspunkte mit der Kaffeewelt oder der Hospitality-Branche
Kommunikationsstark und empathisch
Fließend Deutsch und Englisch
Strukturierte, selbstständige und verantwortungsbewusste Arbeitsweise
Benefits
Fitnessprogramm e
Kindergartenzuschuss
Kaffeeversorgung für zu Hause
Hybrides Arbeiten
Unterstützung bei der Verbesserung der Customer Experience
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