SAP Support Developer focusing on application support and development for clients in Germany. Collaborating with support team and ensuring high - quality operational SAP support.
About the role
- Deskside Support Analyst providing dedicated IT support for executive staff at Nth Degree. Involves managing hardware and software, and educating users on technology.
Responsibilities
- Serve as first point of contact for end users
- Report to and work directly with Executive Staff
- Manage, support, and maintain IT infrastructure including, but not limited to: hardware (PCs, laptops, peripherals, phones) and software (Microsoft, Intune MDM, Office365, VPN, Sophos Endpoint, Papercut Pro)
- Create, track, update cases in service delivery system
- Manage end user incidents and service requests in service delivery system
- Setup and deploy user systems for our staff across the country
- Educate end users on how to leverage technology for better efficiency
- User administration in a Hybrid AD environment that is multi-forest
- General Office365 user management
- Maintain asset inventory of computers, monitors, keyboard, mice, etc... on site and inside ITSM/CMDB
- Communicate with internal Service Desk for knowledge sharing, training, and skill development
- Ability to work after hours, including weekends and holidays to support on-call rotation
- Assist System Administration and Engineering team with projects.
Requirements
- 2+ years of IT support experience, level 2 or higher preferred
- Basic understanding of PowerShell
- Deep understanding of hardware and software issues within a managed device environment
- Associate’s degree in computer science, Computer Information Systems, or equivalent combination of education and experience required
- AZ-900 and MS-900 certifications are preferred, but a similar skillset is all that is required
- ITIL-4 Practitioner, or at least a solid understanding of ITIL Processes
- Demonstrate an active interest in learning new skills and certifications
- Possess a valid driver's license and willingness to travel to other office locations.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
SAP Support Developer focusing on application support and development for clients. Collaborating with functional consultants and troubleshooting technical issues with ABAP and SAP BTP.
SAP Support Developer acting as a central contact for application support with a focus on development tasks. Engaging with technical issues requiring analysis and solutions for customers.
Senior Signal Integrity Engineer at General Motors focusing on high - speed hardware designs and optimizing automotive system development. Collaborating across cross - functional teams for signal integrity improvements.
Underwriting Support Specialist at Utica National Insurance Group responsible for preparing and processing new business, renewal, and quote - related tasks. Ensuring accuracy and adherence to workflow standards in a hybrid work environment.
Join SailGP as a Hydraulics Technician supporting F50 racing boats. Engage in hands - on technical work and travel globally with the SailGP Tour.
Computer User Support Technician responsible for maintaining computer systems at InnPower in a hybrid work environment. Supporting employees with IT services and troubleshooting issues.
Technical Support Technician assisting users and managing equipment maintenance at SONDA. Providing customer support while developing professional skills in a collaborative environment.
Junior Technical Support Analyst providing customer support via chat at AMLabs, enhancing autonomous grocery store solutions since 2011.
IT Support Engineer maintaining Wi - Fi networks and managing endpoints at a fast - growth dental AI startup. Collaborating with engineering teams to scale IT systems effectively.