Quality Manager in production technology ensuring compliance with ISO standards for global industrial projects. Involves analyzing deviations and improving quality management systems.
About the role
- SMART Location Manager at Smart Cremation ensuring compliance and providing outstanding services in Broken Arrow, OK. Licensed Funeral Director overseeing arrangements and coordinating operations.
Responsibilities
- Initiate first call and dispatch staff to transport the decedent from the place of death to the proper licensed holding facility
- Contact facility where death occurs or family to advise of time sensitive information including any ETAs
- Complete arrangements with family to include: verifying statistical information, obtaining authorizations and signatures, setting timeframe expectations and procedures
- File the death certificate and obtain permit from County of death including communication and follow through with Certifier, local registrars, and death registration systems & mail or deliver certified copies to family
- Arrange ID viewing/cremation at a holding facility or cremation facility
- Notifying Social Security Administration and Veterans Administration of complete service arrangements if requested
- Coordinate delivery of cremated remains
- Procure trade cremation services when death occurs outside the normal service area find outside providers, cost control, etc.
- Order death certificates and obtain required documents for Trust securement per state policy
Requirements
- Must be a licensed Funeral Director in good standing in the state of Oklahoma.
- 4+ years of funeral industry experience
- Professional communication skills
- Experience handling sensitive situations in a professional manner
- Knowledge of current federal, state, and local regulations related to the funeral industry
- Valid driver's license
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
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