About the role

  • Lead medical assistant coordinating daily operations and optimizing patient care in surgical outpatient clinic. Responsibilities include patient flow management, resource planning, and training staff.

Responsibilities

  • Coordinate day-to-day operations in the surgical outpatient clinic (patient flow, room and resource planning)
  • Ensure a structured patient intake process and availability for inquiries
  • Appointment and resource management, and organization of cover arrangements
  • Assist with examinations and treatments
  • Participate in projects for process optimization and digitalization
  • Train and supervise MFA trainees
  • Conduct trainings on KIS, TI/ePA 3.0 and GDPR

Requirements

  • Completed vocational training in healthcare (e.g., Medical Assistant - MFA, healthcare administration clerk) or a completed degree (e.g., Bachelor in Health/Nursing Management or similar)
  • Several years of experience in a leadership role or in project/process management in outpatient or clinical settings
  • Ideally additional qualification/training in practice management — if not yet completed, willingness to obtain this qualification as part of the role
  • Ideally additional qualification/training as a practice instructor
  • Knowledge of KIS (ideally ORBIS), TI/ePA 3.0 and MS Office
  • Experience in team coordination, appointment management and medical terminology
  • Service-oriented with strong communication skills

Benefits

  • Attractive remuneration according to TV-EKO including annual special payment, jubilee bonus and, if applicable, child allowance
  • Regular team events and activities such as EV-Day and Christmas market
  • Family-like working environment with team spirit and cohesion
  • Subsidized membership in the corporate fitness program EGYM Wellpass and company bike leasing
  • 30 days of vacation plus special leave for certain events
  • Extensive training and development offerings, including access to an online training platform
  • Corporate Benefits
  • Possibility of company childcare and social counseling

Job title

Senior Medical Assistant or Practice Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job